Terms & Conditions

Ladies Hat Hire

Late hat returns: a charge of the agreed hire cost per day will be made on all late returns, unless prior arrangements have been made.

Deposit: on collection a deposit of 2 x hat hire cost will be due, refundable on return if all conditions are met (deposit required at my discretion).

Cancellations: hire charges are non-refundable once a hat has been booked.

Damages: hats will be inspected on return and any damages including soiling will be chargeable at 2 x hire cost.

Disclaimer: hat hiring is subject to availability on the day and Mrs B's cannot be held responsible for non-availability, for whatever reason, although every effort will be made to ensure satisfaction.

Ladies Hat Sales

All prices shown are including VAT.

Shipping is quoted for UK mainland delivery only. All headpieces will be boxed.

Returns

You can return your purchase in its original unworn condition including tags within 30 days for a no fuss full refund. We endeavour to refund your purchase within five working days from receipt of your return. Please note we do not cover the cost of returns. In the case of you being in receipt of a faulty item or an error in delivery on our part then we of course will cover the cost of a return due to any failure on our part.

Please remember to include your details alongside the return. Please state the reason for return and whether you require an exchange*
*Exchanges

At this time there is no charge for UK exchanges other than we ask you to bear the cost of posting your exchange to the address below. On receipt of your exchange item, we will post free of charge your replacement. Though the same terms apply as for refunds. The item must be unused and and in its original condition. The exchange must be made within 30 days of purchase.

We endeavour to process your exchange request within five working days from receipt of your return.

Return Address

Mrs B's Bonnets,
11 Wolborough Street,
Newton Abbot,
Devon,
TQ12 1JR

Contact

07397 520070